CyberCriminal.com

Coinexx

We are investigating Coinexx for allegedly attempting to conceal critical reviews and adverse news from Google by improperly submitting copyright takedown notices. This includes potential violations such as impersonation, fraud, and perjury.

Coinexx

PARTIES INVOLVED: Coinexx

ALLEGATIONS: Perjury, Fraud, Impersonation

INCIDENT DATE: 22 Aug 2024

INVESTIGATED BY: Ethan Katz

TOOLS USED: Lumen, FakeDMCA, SecurityTrails

CASE NO: 7022/A/2024

CRIME TYPE: Intellectual Property Scam

PUBLISHED ON: 22 Nov 2024

REPORTED BY: FakeDMCA.com

JURISDICTION: USA

A summary of what happened?

Coinexx is an offshore forex and cryptocurrency broker that has attracted significant attention due to various concerns and complaints from its users. Below is a comprehensive summary of the major issues associated with Coinexx:

1. Regulatory Status: Coinexx operates without oversight from any major financial regulatory authority. This lack of regulation raises concerns about the safety and security of client funds, as there is no governing body to ensure fair practices or to provide recourse in disputes.

2. Withdrawal Issues: Numerous users have reported difficulties in withdrawing funds from their Coinexx accounts. Complaints include significant delays and, in some cases, outright denial of withdrawal requests. For instance, a user on Myfxbook detailed a situation where a withdrawal of $35,450 was denied due to alleged falsification of transaction records and improper swap collections.

3. Unexplained Fees and Charges: Clients have reported unexpected fees that erode their profits. One trader noted being overcharged by $900 during a withdrawal, with the commission fee being significantly higher than initially stated. Attempts to resolve the issue through customer support were unsuccessful, leading to suspicions of unethical practices.

4. Customer Support Challenges: There are multiple accounts of unresponsive or unhelpful customer service. Users have expressed frustration over the lack of timely assistance, especially when dealing with financial discrepancies or withdrawal problems. This lack of support exacerbates concerns about the company’s commitment to its clients.

5. Negative User Reviews: The platform has garnered predominantly negative feedback across various review sites. On Sitejabber, Coinexx holds a 1.9-star rating, with users highlighting issues such as overcharging and poor customer service.

Similarly, on ComplaintsBoard, the company has a 1.7-star rating, with reviews pointing to dissatisfaction with the platform’s operations.

6. Allegations of Fraudulent Activities: Some users have accused Coinexx of engaging in fraudulent practices, such as falsifying transaction records to justify profit cancellations. These serious allegations suggest intentional manipulation to prevent clients from accessing their rightful funds.

7. Identity Confusion and Impersonation: There have been instances of other entities using the Coinexx name or logo without authorization, leading to confusion among potential clients. The Forex Peace Army has noted that Coinexx.com is not related to CoinEx.com or Coinexx.org, and that Coinexx.NET is an impostor site misusing Coinexx.com’s branding.

8. Unregulated Operations: Operating without regulation by a top-tier financial authority means that Coinexx lacks the stringent oversight necessary to ensure fair and transparent trading practices. This absence of regulation increases the risk for traders, as there is no external body to hold the broker accountable.

Conclusion:

The combination of regulatory concerns, withdrawal issues, unexpected fees, poor customer support, negative user reviews, and allegations of fraudulent activities paints a troubling picture of Coinexx’s operations. Potential investors and traders are advised to exercise caution and conduct thorough due diligence before engaging with this platform.

Recommendations:

  • Verify Regulatory Status: Ensure that any broker you consider is regulated by a reputable financial authority.
  • Research User Experiences: Look for consistent patterns in user reviews to identify potential red flags.
  • Test Withdrawal Processes: Before committing significant funds, test the broker’s withdrawal process with a small amount to assess reliability.
  • Seek Transparency: Choose brokers that are transparent about their fees, charges, and operational practices.

By adhering to these guidelines, traders can better protect themselves from potential pitfalls associated with unregulated or unscrupulous brokers.

Coinexx Fake DMCA

 

 

 

Analyzing the Fake Copyright Notice(s)

Our team collects and analyses fraudulent copyright takedown requests, legal complaints, and other efforts to remove critical information from the internet. Through our investigative reporting, we examine the prevalence and operation of an organized censorship industry, predominantly funded by criminal entities, oligarchs, and disreputable businesses or individuals. Our findings allow internet users to gain insight into these censorship schemes’ sources, methods, and underlying objectives.

 

 

 

What was Coinexx trying to hide?

Coinexx‘s attempts to hide unfavourable content through the misuse of copyright notices while allegedly engaging in perjury present serious legal concerns. These actions suggest a calculated attempt to manipulate legal systems to suppress free speech, a fundamental violation of copyright law principles and an abuse of legal processes. The use of such tactics not only undermines the integrity of copyright protection but also potentially constitutes perjury, further entangling Coinexx in legal accountability. Let’s examine the information Coinexx may be trying to remove from the internet –

Investigative Report: Examining the Controversies Surrounding Coinexx


Introduction

Coinexx, an offshore forex and cryptocurrency broker, has positioned itself as a low-spread, commission-based trading platform for retail and institutional traders. While it markets itself as a cutting-edge platform for forex and cryptocurrency enthusiasts, Coinexx has faced a wave of negative reviews, allegations of unethical practices, and significant regulatory scrutiny. Operating without proper regulatory oversight, Coinexx’s activities have raised serious concerns regarding the safety and security of its clients’ funds.

This in-depth investigative report explores the major concerns, complaints, and accusations against Coinexx, shedding light on why it has drawn criticism from users and financial watchdogs alike.


1. Regulatory Concerns and Legitimacy Issues

One of the most alarming issues associated with Coinexx is its lack of regulatory oversight.

A. Unregulated Status

Coinexx operates without any license or authorization from a recognized financial regulator.

  • Implications of Unregulated Operations:
    Without regulatory oversight, Coinexx is not subject to stringent guidelines that protect traders, such as mandatory segregated accounts, transparent fee structures, or compensation schemes in case of insolvency.
  • High-Risk Environment:
    Traders lack legal recourse if disputes arise, as Coinexx is not bound by regulatory frameworks that mandate fair practices.

B. Misrepresentation of Transparency

Coinexx markets itself as a transparent trading platform. However, its failure to adhere to regulatory standards undermines these claims.

  • Lack of Credible Assurance:
    The absence of an audit trail or certification from recognized authorities leaves traders vulnerable to potential fraud.

2. Allegations of Fraudulent Practices

Coinexx has been accused of engaging in unethical and fraudulent activities to the detriment of its clients.

A. Manipulation of Transaction Records

Multiple users have reported instances where Coinexx allegedly altered transaction histories to justify denying withdrawals or canceling profits.

  • Example Case:
    One trader claimed Coinexx refused to release a withdrawal of $35,450, citing falsified swap fee records and manipulated transaction data to discredit the request. (myfxbook.com)

B. Sudden Profit Cancellations

Traders have reported unexplained cancellations of profitable trades.

  • Impact on Clients:
    These actions have eroded trust and led to allegations of Coinexx intentionally rigging outcomes to protect its interests rather than honoring legitimate profits.

3. Withdrawal Issues

Withdrawal problems form the crux of most complaints against Coinexx.

A. Significant Delays and Denials

Numerous users have faced delays spanning weeks or months when attempting to withdraw funds.

  • Unjustified Denials:
    Clients report that withdrawal requests are denied without valid reasons, often with vague references to “violations of terms” or “account irregularities.”
  • Overcharged Fees:
    A trader highlighted being overcharged by $900 in withdrawal fees, which Coinexx failed to explain or rectify despite repeated inquiries. (sitejabber.com)

B. Non-Responsive Support

Traders have consistently cited poor customer service when attempting to resolve withdrawal disputes.

  • Unhelpful and Unresponsive:
    Many customers complain of unhelpful or outright non-responsive customer support teams, leaving them without recourse to recover their funds.

4. Fee Discrepancies and Hidden Charges

Clients have accused Coinexx of levying undisclosed or excessive fees that cut into trading profits.

A. Lack of Fee Transparency

Coinexx advertises low commissions and tight spreads, but traders have reported hidden charges that significantly affect their bottom line.

  • Unexpected Withdrawal Fees:
    Several users reported excessive fees during withdrawals, with deductions far exceeding industry norms or stated policies.

B. Arbitrary Deductions

Complaints include allegations that Coinexx imposed fees or penalties arbitrarily, often citing vague terms in its policies as justification.


5. Negative User Reviews and Reputation

Across multiple platforms, Coinexx has received overwhelmingly negative feedback, reflecting widespread dissatisfaction among its client base.

A. Online Reviews

  • Myfxbook Reviews:
    Coinexx holds a low rating on Myfxbook, where traders have detailed issues such as withdrawal refusals, falsified transaction records, and unresponsive support.
  • Sitejabber Ratings:
    Coinexx has a 1.9-star rating on Sitejabber, with users frequently complaining about overcharges, lack of transparency, and poor customer service. (sitejabber.com)

B. Allegations of Scam-Like Behavior

Several reviews outright label Coinexx as a scam, citing patterns of withholding funds, fabricating transaction histories, and manipulating trades.


6. Association with Impostor Websites

Adding to the confusion and mistrust, Coinexx has been linked to impostor websites that misuse its branding to attract unsuspecting clients.

  • Identity Misrepresentation:
    Forex Peace Army identified “Coinexx.NET” as an impostor site falsely mimicking Coinexx.com. Such incidents exacerbate the challenges traders face when determining the legitimacy of the platform. (forexpeacearmy.com)

7. Lack of Accountability and Security Concerns

As an offshore broker, Coinexx’s operations lack transparency, raising questions about the safety of client funds.

  • No Compensation Schemes:
    Unlike regulated brokers, Coinexx does not provide compensation guarantees in case of platform insolvency.
  • Data Privacy Risks:
    Traders have expressed concerns about how their personal and financial data is stored and protected, given the company’s lack of compliance with recognized regulatory standards.

Conclusion

Coinexx’s unregulated status, coupled with persistent allegations of fraudulent practices, withdrawal issues, and hidden fees, casts serious doubt on its legitimacy as a broker. The overwhelming negative feedback from users, combined with warnings from financial watchdogs, highlights systemic issues within the platform’s operations.

For traders considering using Coinexx, the risks far outweigh the potential benefits. Without regulatory oversight or credible assurances of fund security, engaging with Coinexx poses a significant threat to financial stability.


Recommendations for Traders

  1. Choose Regulated Brokers:
    Only work with brokers that are licensed and regulated by top-tier authorities, such as the FCA, ASIC, or CySEC.
  2. Read User Reviews Thoroughly:
    Investigate reviews on reputable platforms like Myfxbook and Forex Peace Army to identify patterns of misconduct.
  3. Test Withdrawal Processes:
    Before committing significant funds, test the platform’s withdrawal process with a small amount to gauge reliability.
  4. Avoid Offshore Brokers:
    Steer clear of brokers based in jurisdictions known for lax financial oversight.

By adhering to these recommendations, traders can better protect themselves from the risks associated with platforms like Coinexx.


Sources:

  • Myfxbook Reviews
  • Sitejabber Customer Complaints
  • Forex Peace Army Warnings
  • BrokerChooser Analysis of Coinexx
  • Customer Testimonies and Reports

 

 

 

How do we counteract this malpractice?

Once we ascertain the involvement of Coinexx (or actors working on behalf of Coinexx), we will inform Coinexx of our findings via Electronic Mail.

Our preliminary assessment suggests that Coinexx may have engaged a third-party reputation management agency or expert, which, either independently or under direct authorization from Coinexx, initiated efforts to remove adverse online content, including potentially fraudulent DMCA takedown requests. We will extend an opportunity to Coinexx to provide details regarding their communications with the agency or expert, as well as the identification of the individual(s) responsible for executing these false DMCA notices.

Failure to respond in a timely manner will necessitate a reassessment of our initial assumptions. In such an event, we will be compelled to take appropriate legal action to rectify the unlawful conduct and take the following steps –

 

 

Since Coinexx made such efforts to hide something online, it seems fit to ensure that this article and sensitive information targeted online by these events get a lot more exposure and traffic than what it would have received originally

We hope this becomes an excellent case study for the Streisand effect…The key idea behind the Streisand effect is that efforts to restrict information can backfire, often causing the information to gain more attention than it would have otherwise. This effect is widespread in the digital age, where users quickly notice and spread censorship efforts on social media and other platforms. Trying to suppress something can unintentionally lead to it becoming more visible, which Coinexx is finding out the hard way.

Potential Consequences for Coinexx

Under Florida Statute 831.01, the crime of Forgery is committed when a person falsifies, alters, counterfeits, or forges a document that carries “legal efficacy” with the intent to injure or defraud another person or entity.

Forging a document is considered a white-collar crime. It involves altering, changing, or modifying a document to deceive another person. It can also include passing along copies of documents that are known to be false. In many states in the US, falsifying a document is a crime punishable as a felony.

 

 

Additionally, under most laws, “fraud on the court” is where “a party has sentiently set in motion some unconscionable scheme calculated to interfere with the judicial system’s ability impartially to adjudicate a matter by improperly influencing the trier of fact or unfairly hampering the presentation of the opposing party’s claim or defense.”  Cox v. Burke, 706 So. 2d 43, 46 (Fla. 5th DCA 1998) (quoting Aoude v. Mobil Oil Corp., 892 F.2d 1115, 1118 (1st Cir. 1989)).

Is Coinexx Committing a Cyber Crime?

Faced with these limitations, some companies like Coinexx have gone to extreme lengths to fraudulently claim copyright ownership over a negative review in the hopes of taking it down.

Fake DMCA notices have targeted articles highlighting the criminal activity of prominent people to hide their illegal behavior. These people, which include US, Russian, and Khazakstani politicians as well as members from elite circles including the mafia and those with massive financial power, are all connected – and alleged corruption ranging from child abuse to sexual harassment is exposed when exploring evidence found at these URLs. It appears there’s a disturbing level of influence being exerted here that needs further investigation before justice can be served. Coinexx is certainly keeping interesting company here….

CompanyNames Fake DMCA

The DMCA takedown process requires that copyright owners submit a takedown notice to an ISP identifying the allegedly infringing content and declaring, under penalty of perjury, that they have a good faith belief that the content is infringing. The ISP must then promptly remove or disable access to the content. The alleged infringer can then submit a counter-notice, and if the copyright owner does not take legal action within 10 to 14 days, the ISP can restore the content.

Since these platforms are predominantly based in the U.S., the complaints are typically made under the Digital Millennium Copyright Act (DMCA), which requires online service providers and platforms to react immediately to reports or violations. Big Tech companies rarely have systems in place to assess the merit of each report. Instead, all bad actors need to do is clone a story, backdate it, and then demand the real thing be taken down.

 

Reputation Agency's Modus Operandi

The fake DMCA notices we found always use the “back-dated article” technique. With this technique, the wrongful notice sender (or copier) creates a copy of a “true original” article and back-dates it, creating a “fake original” article (a copy of the true original) that, at first glance, appears to have been published before the true original.

Then, based on the claim that this backdated article is the “original,” the scammers send a DMCA to the relevant online service providers (e.g. Google), alleging that the ‘true’ original is the copied or “infringing” article and that the copied article is the “original,” requesting the takedown of the ‘true’ original article. After sending the DMCA request, the person who sent the wrong notice takes down the fake original URL, likely to make sure that the article doesn’t stay online in any way. If the takedown notice is successful, the disappearance from the internet of information is most likely to be legitimate speech.

As an integral part of this scheme, the ‘reputation management’ company hired by Coinexx creates a website that purports to be a ‘news’ site. This site is designed to look legitimate at a glance, but any degree of scrutiny reveals it as the charade it is.

The company copies the ‘negative’ content and posts it “on the fake ‘news’ site, attributing it to a separate author,” then gives it “a false publication date on the ‘news’ website that predated the original publication.

The reputation company then sent Google a Digital Millennium Copyright Act notice claiming the original website infringed copyright. After a cursory examination of the fake news site, Google frequently accepts the notice and delists the content.

 

 

In committing numerous offences, Coinexx either premeditated actions or were unaware of the consequences. Despite hiring an agency to make Google disregard any negative information about Coinexx, ignorance does not excuse this wrongdoing.

Fake DMCA notices have targeted articles highlighting the criminal activity of prominent people to hide their illegal behavior. These people, which include US, Russian, and Khazakstani politicians as well as members from elite circles including the mafia and those with massive financial power, are all connected – and alleged corruption ranging from child abuse to sexual harassment is exposed when exploring evidence found at these URLs. It appears there’s a disturbing level of influence being exerted here that needs further investigation before justice can be served. FSMSmart is certainly keeping interesting company here.

 

The Reputation Laundering

Rogue Reputation agencies use spurious copyright claims and fake legal notices to remove and obscure articles linking clients to allegations of tax avoidance, corruption, and drug trafficking. Most of these reputation agencies are based offshore, mainly in Russia, India, and Eastern Europe, and they do not worry about complying with US-based laws.

The content in all of the articles for which the fraudulent DMCA notices have been sent relates to allegations of criminal allegations, including corruption, child abuse, sexual harassment, human trafficking and financial fraud against businesses and individuals with ultra-high net worth.

 

 

In addition to the misuse of the DMCA takedown process, there is a notable absence of enforcement concerning perjury violations. The statutory requirement related to perjury is designed to deter copyright holders from submitting fraudulent or knowingly false takedown requests, as they may face legal consequences for making false declarations under penalty of perjury. However, to date, there have been no known instances of any individual being prosecuted for perjury in connection with the submission of false DMCA takedown notices.

This lack of enforcement has emboldened copyright holders to exploit the DMCA takedown process to suppress dissent, criticism, or other unfavorable content, without fear of legal repercussions.

Some of the people and businesses who have employed this tactic to remove legitimate content from Google illegally include a Spanish businessman-turned-cocaine-trafficker, Organised crime, an Israeli-Argentine banker accused of laundering money for Hugo Chávez’s regime, a French “responsible” mining company accused of tax evasion, child molesters and sexual predators. Coinexx is in great company ….

What else is Coinexx hiding?

We encourage you to ‘Dork‘ Google by searching for keyword combinations such as [Coinexx] + {Negative Keyword, such as Scam, Fraud, Complaints, Lawsuit, Sanction, etc} on Google. It’s likely if you scroll down to the bottom of this Google search results, you’ll stumble upon this Legal Takedown notice (pictured below)

 

 

To make such an investigation possible, we encourage more online service providers to come forward and share copies of content removal requests with industry experts and researchers. If you have any information on Coinexx that you want to share with experts and journalists, kindly email the author directly at [email protected].

All communications are strictly confidential and safeguarded under a comprehensive Whistleblower Policy, ensuring full protection and anonymity for individuals who provide information.

Authorities we may contact and share this report with for further actions

GOOGLE LEGAL HEAD

Halimah DeLaine Prado

NEWS DESK

Washington Post & NY Times

The above decision-makers and authorities will be provided a comprehensive dossier of our findings, including anonymously submitted evidence and tips. We invite journalists to contact us to receive a copy of our complete investigation here

Credits and Acknowledgement

16/10/2024

Many thanks to FakeDMCA.com and Lumen for providing access to their database.

Photos and Illustrations provided by DALL-E 3 – “a representation of Coinexx censoring the internet and committing cyber crimes.”

  • We’ve reached out to Coinexx for a comment or rebuttal regarding this investigation. It will strongly suggest they were behind the takedown attempt if they remain silent.

    • Our investigative report on Coinexx‘s efforts to suppress online speech is significant, as it raises serious concerns about its integrity. The findings suggest that Coinexx has engaged in questionable practices, including potential perjury, impersonation, and fraud, in a misguided attempt to manage or salvage its reputation.

    • We intend to file a counternotice to reinstate the removed article(s). While this particular instance is relatively straightforward, it is important to note that, in other cases, the overwhelming volume of automated DMCA takedown notices can significantly hinder the ability of affected parties to respond—especially for those not large media organizations.

    • You need an account with fakeDMCA.com and Lumen to access the research data. However, accounts are not widely available since these non-profit organisations manage large databases that could be susceptible to misuse. Nevertheless, they do offer access to non-profits and researchers.

    • It’s unclear why U.S. authorities have yet to act against these rogue reputation agencies, whose business model seems rooted in fraudulent practices.

  • We’ve reached out to Coinexx for a comment or rebuttal regarding this investigation. It will strongly suggest they were behind the takedown attempt if they remain silent.

About the Author

16/10/2024

The author is affiliated with Harvard University and serves as a researcher at both Lumen and FakeDMCA.com. In his personal capacity, he and his team have been actively investigating and reporting on organized crime related to fraudulent copyright takedown schemes. Additionally, his team provides advisory services to major law firms and is frequently consulted on matters pertaining to intellectual property law. He can be reached at [email protected] directly.

USER FEEDBACK ON Coinexx

3.1/5

Based on 4 ratings

Trust
46%
Risk
90%
Brand
50%
by: Kathy Clark
December 7, 2024 at 11:07 am

My experience with Coinexx has been nothing short of disappointing. They locked my account, and their customer support is non-existent. Withdrawals are an incredibly difficult process, and it's evident that the platform is more interested in making promises than in...

Cons

  • Locked account with no resolution.
  • Zero customer support.
  • Difficult withdrawal process.
by: Hank Carter
December 7, 2024 at 10:52 am

This broker is dishonest and will steal from your trades through misleading spreads and intentional slippage, leaving you with losses or breakeven results.

Cons

  • Intentional slippage on winning trades.
  • Misleading spreads.
  • Lack of transparency.
  • Risk of losing money due to unfair practices.
by: David Lee
December 7, 2024 at 10:21 am

Avoid these scammers, especially Gaurav Joshi, who manipulates slippage and controls multiple brokers. They hold your deposits under the guise of API costs and only fund accounts if you constantly ask for assistance. Their website address keeps changing, raising red...

Cons

  • Poor customer service, only responsive when prompted.
  • Constantly changing website address.
  • Unreliable funding of accounts.
by: John Smith
December 7, 2024 at 10:01 am

Made a deposit, but nothing shows up on Coinexx's website, and after waiting all day and submitting a ticket, there's still no response. Do not trust this broker until issues like this are resolved.

Pros

  • User-friendly platform

Cons

  • Deposit not reflected on the platform
  • Poor customer support response
  • Unresolved issues after a long wait

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