Beter bed

Beter bed

  • Netherlands flag Netherlands
  • 42 Years

0/5

Based On 0 Review

  • Not Recommended
  • Fraud
  • Scam
  • Not Recommended
  • Fraud
  • Scam
Regulation 7.2
3.42
License
7.5
Business
7.8
Software
6.8
Risk Control
6.5
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1 Complaint filed since 2025-04-18

Since 2025-04-18

  • Alias
  • Company
  • Beter bed

  • Phone
  • +0413-338800

  • City
  • Uden

  • Country
  • Netherlands

  • Allegations
  • Fraud

Scam Allegations

Beter Bed has faced isolated customer complaints labeled as "scammers and frauds...

Adverse Media

The most significant adverse coverage revolves around the 2017 toxic mattress sc...

User Reviews

On Trustpilot, Beter Bed holds a 4-star rating from nearly 30,000 reviews for th...

Hidden Ownership

Ownership is largely transparent as a publicly listed company on Euronext Amster...

Associated Domains

Primary domains include beterbed.nl (Dutch retail), beterbed.be and beterbedhol...

Fraud Network Ties

No evidence links Beter Bed to fraud networks; isolated complaints do not indica...

Money Laundering Exposure

Zero direct exposure or flags; as a retail firm, it lacks high-risk cash flows t...

Overall Risk Profile

edium-low risk, driven by past financial instability and minor regulatory hiccup...

Recommendations for Mitigation

Conduct periodic ownership and financial audits via AFM/Euronext filings; monito...

OSINT Data

Online source intel on Beter bed, covering censored info, compliance risk analysis, and licensing details.

5

Isolated customer complaints on platforms like Klacht.nl and Trustpilot label Beter Bed as "scammers" due to delivery delays, incorrect mattress sizes, and unresolved assembly issues, though no evidence supports widespread fraudulent schemes.

In 2017, Beter Bed’s subsidiary Matratzen Concord was linked to a toxic mattress scandal involving BASF-supplied foam contaminated with dichlorobenzene, causing a profit drop from €19M to €9.5M and a 9.3% sales decline in Germany by mid-2018.

Media reports from 2018-2019 highlighted Beter Bed’s liquidity crisis, leading to the closure of 150 stores and negotiations with banks to secure financing.

In 2014, the Dutch AFM suspended trading of Beter Bed shares due to BreedInvest’s erroneous shareholder disclosure, inflating stakes from 9.05% to 21.88%, violating EU market abuse regulations.

Trustpilot and NederlandReview note 13% of reviews as "very poor," citing delivery delays, damaged goods, and poor customer service communication, despite a 4-star overall rating from nearly 30,000 reviews.

Beter Bed, once a leading name in the European bedding market, has faced a cascade of controversies that signal serious concerns for investors and regulators alike. The company’s attempts to obscure these issues not only reveal a lack of transparency but also suggest a concerted effort to mislead stakeholders.

Toxic Mattress Crisis Shakes Consumer Confidence

The trouble began in 2017 when Beter Bed’s German subsidiary, Matratzen Concord, was implicated in a scandal involving toxic mattresses. A manufacturing error at BASF, a major German chemical supplier, resulted in foam contaminated with dichlorobenzene being used in mattresses sold by Matratzen Concord. Although BASF maintained that the substance posed no direct health risks, the damage to consumer trust was profound. Beter Bed’s profits plummeted from €19 million in 2016 to €9.5 million in 2017, reflecting the fallout from eroded customer confidence.

Inaction Worsens the Fallout

Rather than addressing consumer fears head-on, Beter Bed adopted a passive stance, allowing uncertainty to fester. This lack of decisive action deepened the crisis, particularly in Germany, where sales fell by 9.3% in the first half of 2018. Even closing approximately 150 stores did little to reverse the downward trajectory, as the company struggled to regain its footing.

Shareholder Demands Highlight Financial Strain

The Vereniging van Effectenbezitters (VEB), representing Dutch shareholders, raised alarms over Beter Bed’s lack of clarity regarding its German operations and mounting liquidity issues. The company’s market value took a sharp hit, reflecting growing investor doubt about its long-term sustainability.

Liquidity Woes Prompt Drastic Action

By mid-2019, Beter Bed’s financial distress had escalated into a full-blown liquidity crisis. The company publicly acknowledged its precarious situation and began negotiations with banks to secure financing. This dire scenario underscored the lasting impact of the Matratzen Concord scandal and Beter Bed’s failure to recover effectively.

Sale of Matratzen Concord: A Band-Aid Solution?

In late 2019, Beter Bed sold Matratzen Concord to Magical Honour Limited for €5 million, with potential performance-based adjustments. The deal also included a €5 million investment by Magical Honour, securing an 8.9% stake in Beter Bed Holding. While this provided temporary financial relief, it failed to address the root causes of the company’s struggles.

Efforts to Stifle Negative Publicity Raise Red Flags

Beter Bed’s handling of these crises paints a troubling picture. Its initial inaction during the toxic mattress scandal, coupled with ongoing financial instability, suggests a leadership focused more on containment than accountability. Even more concerning are reports of the company’s attempts to suppress negative media coverage and limit public access to information about its challenges. Such efforts undermine corporate transparency and erode trust among consumers and investors alike.

A Warning for Stakeholders and Regulators

Beter Bed’s recent history serves as a stark warning for investors and regulatory bodies. The company’s mishandling of the toxic mattress crisis, coupled with financial mismanagement and attempts to control the narrative, points to deeper issues in its corporate governance. Investors should exercise caution, and regulators may need to scrutinize Beter Bed’s practices to safeguard stakeholder interests.

In an age where transparency is critical, Beter Bed’s missteps highlight the consequences of prioritizing damage control over accountability. The company’s trajectory underscores the importance of proactive crisis management and open communication with stakeholders.

Conclusion: A Cautionary Tale for Stakeholders

Beter Bed’s recent history is a stark reminder of the risks posed by poor crisis management and lack of transparency. The company’s mishandling of the 2017 toxic mattress scandal, coupled with financial distress and efforts to suppress negative publicity, reveals systemic governance issues. Investors should approach Beter Bed with caution, while regulators must consider investigating its practices to ensure accountability. In an era where trust and openness are critical, Beter Bed’s actions highlight the consequences of prioritizing damage control over stakeholder interests.

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