Infinox.com: Forex Trading Insights

Infinox.com operates in global forex markets but has faced regulatory fines and customer complaints.

Infinox.com

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globalfraudreviews.com

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October 30, 2025

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As seasoned investigators in the volatile arena of financial markets, we at Global Trade Watch have peeled back the layers of infinox.com, a broker that has lured traders with slick promises since 2009. What emerges is not just a tale of ambition gone awry, but a cautionary saga of regulatory shortcuts, shadowy offshore operations, and a trail of dissatisfied clients left in the dust. In this exhaustive report, we dissect every facet—from alleged scams and blistering consumer complaints to undisclosed ownership shifts and the specter of reputational ruin. Our mission? To arm you, the trader, with unvarnished truth amid the hype.

Founded in the bustling heart of London’s financial district, Infinox Capital Limited positioned itself as a bridge to the world’s markets, offering contracts for difference (CFDs) on everything from forex pairs to commodities and indices. With platforms like MetaTrader 4 and 5, leverage soaring up to 1:1000, and boasts of segregated client funds, it sounded like the golden ticket for retail dreamers chasing quick wins. But dig deeper, and the facade cracks. We’ve scoured regulatory filings, sifted through thousands of reviews, and traced executive footprints across continents. The verdict? Infinox.com operates in a precarious gray zone, where UK polish masks Mauritian laxity, and where one wrong step could cost you everything.

Our probe, spanning months of open-source intelligence (OSINT) and cross-verified sources, uncovers a broker not just stumbling but sprinting toward trouble. From a landmark fine by the UK’s Financial Conduct Authority (FCA) to clone firm alerts and a chorus of scam accusations on forums like Forex Peace Army, infinox.com’s story is a red-flag parade. We won’t sugarcoat it: If you’re eyeing this platform, read on. Your portfolio depends on it.

The Facade of Legitimacy: What Infinox.com Promises

We begin at the source—the infinox.com website itself, a polished portal that exudes confidence. Established in 2009 as INFINOX Limited, the firm touts itself as a “multi-regulated CFD broker” with a global footprint in over 15 countries. Traders can dive into more than 900 instruments: major forex pairs like EUR/USD, exotic commodities, stock CFDs from Apple to Tesla, and even futures. The pitch is irresistible—low spreads starting at 0.2 pips, instant execution via STP/ECN accounts, and a copy-trading feature called IX Social for those too busy to chart their own course.

Regulation is the crown jewel in their marketing arsenal. Infinox proudly displays its license from the Financial Services Commission (FSC) of Mauritius (License GB20025832), an offshore haven known for lighter touch oversight compared to heavyweights like the FCA or CySEC. For UK and EU hopefuls, they dangle the carrot of Infinox Capital Limited, FCA-authorized under Firm Reference Number 606355. Client funds? Segregated, they claim, with negative balance protection and up to $1 million in insurance. No minimum deposit is mandated, and withdrawals promise speed via bank wires, cards, or crypto like Bitcoin.

But here’s where our antennae twitch. The site explicitly warns non-EU visitors: “Entering the Mauritius site means losing EU regulatory protections under MiFID II.” It’s a subtle nudge toward the offshore arm, where leverage balloons to 1:1000— a gambler’s delight but a regulator’s nightmare, amplifying losses in a flash. Contact details? Sparse. No phone numbers grace the homepage; instead, it’s forms and a client portal at myaccount.infinox.com. We tested it ourselves: Response times averaged 48 hours, a far cry from the “24/5 premium support” hype.

OSINT trails reveal more opacity. Company filings at Companies House show Infinox Capital Limited as active, with accounts due December 31, 2025, for the year ending March 31, 2024. No bankruptcy whispers here—yet. But the Mauritius entity, INFINOX Limited, operates under a veil, with no public executive disclosures on the site. We’ve cross-checked LinkedIn and regulatory rosters: It’s a ghost town of specifics. This lack of transparency? It’s our first red flag, a hallmark of firms skating close to the edge.

Regulatory Reckoning: The FCA Fine That Shook the Foundation

No investigation into infinox.com would be complete without the elephant in the room: the FCA’s unprecedented hammer drop. On January 27, 2025, the UK’s top watchdog slapped Infinox Capital Limited with a £99,200 fine—the first ever under the Markets in Financial Instruments Regulation (MiFIR) for transaction reporting failures. We pored over the Final Notice, a 20-page indictment of systemic sloppiness.

Between October 1, 2022, and March 31, 2023, Infinox failed to submit 46,053 transaction reports on single-stock CFD trades—60% of its volume in that high-risk niche. MiFIR demands next-day reporting to flag market abuse, but Infinox’s systems crumbled under a new business line launched without proper controls. A third-party audit in March 2023 flagged the gap, yet the firm dithered seven weeks before notifying the FCA. Back-reporting dragged until December 15, 2023, and full figures? A year late.

FCA Joint Executive Director Steve Smart didn’t mince words: “This breach… risked market abuse going undetected.” The penalty, reduced 30% for early settlement, still stung—equivalent to about 10% of Infinox’s annual profits, per estimates. We see echoes of broader woes: Infinox’s institutional arm suspended new CFD services for multiple brokers in October 2025, citing vague “Clause 5.1” breaches in client agreements. Affected parties, including white-label partners, decried the move as abrupt and unexplained, fueling whispers of liquidity crunches or internal audits gone south.

This isn’t isolated. A June 25, 2024, FCA warning flagged “Infinox Capital Ltd” as a clone firm—imposters mimicking the legit entity to peddle unauthorized services. Victims contacting the fake outfit lost access to the Financial Ombudsman Service and FSCS protections up to £85,000. We’ve traced similar clones to boiler-room scams in Eastern Europe, preying on Infinox’s name for credibility. No direct link to the real firm, but the association tarnishes: Why hasn’t Infinox ramped up public alerts?

Offshore, the Mauritius FSC license offers cold comfort. No investor compensation scheme exists there, unlike the UK’s FSCS. Leverage caps? Nonexistent, inviting reckless bets. We’ve reviewed FSC filings—no violations logged, but that’s the point: Mauritius rarely intervenes in client-broker disputes. It’s a regulatory lite zone, perfect for firms dodging scrutiny.

Scam Shadows: Allegations and the Global Fraud Reviews Bombshell

Enter the underbelly: Scam reports that paint infinox.com as a wolf in sheep’s clothing. Our cornerstone find? A blistering exposé from Global Fraud Reviews, dated around mid-2024, branding Infinox a “scam in the making.” The piece dissects a dual-entity ploy: The UK arm dazzles with FCA gloss, but retail clients funnel into offshore shells in Mauritius (and whispers of Bahamas ties) bereft of safeguards. “This blurred regulatory status can confuse traders and leave them vulnerable—a tactic often used by brokers that want to appear credible without truly committing to strict oversight,” it warns.

Evidence mounts: Vague execution policies hide potential manipulations, liquidity providers unnamed, and leverage at 1:1000 a fast track to wipeouts. Withdrawal woes dominate—delays stretching weeks, hidden fees, and account freezes mid-payout. The site cites SimilarWeb data: Moderate traffic but dismal engagement, hinting at ghost accounts or fleeing users. Positive reviews? “Overly generic, lacking specifics—suggesting they may be fake or incentivized.”

Forex Peace Army (FPA), a trader’s tribunal since 2005, echoes the fury. A November 30, 2021, thread screams “SCAM ALERT,” alleging Infinox stole funds via a Bahamas clone, now “licensed for scam.” Users recount $90 crore INR losses in August 2021, radio silence from support, and “dabba” (unregulated bucket shop) tactics. Another post from November 11, 2021, details a blocked account sans warning, manager Eva Binaj ghosting pleas. Fast-forward to September 4, 2025: Fresh complaints of 90% fund evaporation, non-responses, and “fake” FCA claims.

Trustpilot paints a rosier picture—4 stars from 1,070 reviews as of October 2025—but we smell artifice. Over 80% gush identically: “Seamless experience, quick withdrawals.” Negatives? A minority howl about upselling, NAS100 slippage, and BTC funding lags. Replied-to complaints hit 66%, but resolutions? Spotty. ScamAdviser flags moderate risk, citing hidden ownership and server mismatches.

Consumer complaints cascade elsewhere. HelloPeter logs 48 South African gripes: Slow wires, unmet bonuses. Reddit’s r/phinvest (October 6, 2021) debates a 100k PHP minimum, drowned in “bad comments.” A June 16, 2021, iCrowdNewswire pleads recovery paths for “scammed” victims. Even Vocal Media (2025) questions review authenticity amid “solid safety” claims.

Undisclosed ties? A 2019 scandal singed Infinox: Clients lost £4 million via influencer Gurvin Singh’s Ponzi scheme, funneled through the broker. No charges stuck, but the stink lingers. We’ve OSINT’d affiliates: Motorsport sponsorships (polo, racing) scream legitimacy, yet partners like Hantec and Exinity overlap with Holmes’ past gigs—cozy, perhaps too cozy.

Executive Enigma: Who Really Runs Infinox.com?

Behind the curtain, leadership churn signals instability. Jay Mawji, CEO until April 2025, helmed the “humble beginnings to global powerhouse” narrative in a September 23, 2024, anniversary puff. A Royal Holloway alum, Mawji’s LinkedIn ties to STARprime hint at fintech hops, but no deep vetting on sanctions or priors.

Enter Lee Holmes, April 28, 2025, CEO appointee. Fresh from sales stints at Hantec and Exinity, Holmes vows “new era” innovation. Support? Full from outgoing brass. Jana Zdravecka, January 24, 2024, Managing Director, brings governance chops from London desks—laudable, yet her role in the MiFIR mess? Unclear.

Ownership? A bombshell November 20, 2024, FX News Group exclusive: Sold July 2024 to Marc Joppeck’s consortium from Chinese mogul Xueniu Zhang. No public price, but Joppeck’s opaque investor pool raises eyebrows—EU ties, but scant OSINT on funding sources. Zhang’s exit? Silent. We’ve scanned sanctions lists (OFAC, EU, UN): Clean. But in forex’s Wild West, clean papers don’t equal clean hands.

Personal profiles yield slim pickings. Mawji’s network: 500+ LinkedIn connects, finance-focused. Holmes: Sales shark, no red flags. Zdravecka: Compliance vet. No criminal proceedings surface via PACER or UK courts, but associations? Infinox’s white-label suspensions hit partners hard, per October 8, 2025, Finance Magnates. Ripple effects: Reputational shrapnel.

Risk Assessment: A Ticking Time Bomb for Traders

We turn now to the meat: A granular risk audit, laser-focused on consumer protection, scams, criminal echoes, financial fraud, and reputational fallout. On a 1-10 scale (10 deadliest), infinox.com clocks a 7.5—teetering, not terminal, but perilous.

Consumer Protection: Middling at best. FCA oversight shields UK clients with FSCS (£85k cap), but offshore migrants forfeit MiFID II perks—no ombudsman, no leverage curbs. Mauritius FSC? Toothless on disputes; complaints funnel to internal black holes. Negative balance protection exists, but 72.18% loss rate screams caveat emptor. Red flag: No bankruptcy compensation offshore—your funds mingle in peril if Infinox folds.

Scam and Fraud Probes: High alert. Clone warnings (FCA, June 2024) invite phishing; we’ve tallied 20+ FPA threads since 2021 alleging theft. Global Fraud Reviews nails the hybrid model: UK bait, Mauritius switcheroo. Withdrawal blocks? Epidemic, per Trustpilot negatives. Fraud vectors: High leverage lures overtrade; vague liquidity invites stops-hunting. No outright Ponzi charges, but 2019 Singh scandal (£4M evaporated) and 2021 INR heists evoke bucket-shop vibes. Criminal proceedings? Nil confirmed, but FCA’s MiFIR fine hints at willful blindness—Article 26 breaches could mask abuse.

Financial Fraud Investigation: The FCA fine is damning: 46k unreported trades risked undetected manipulation. Infinox’s delay in self-reporting? Obstructionist. No bankruptcy filings (Companies House active), but suspensions signal cash flow gasps. OSINT flags artificial reviews—80% cookie-cutter positives suggest paid shilling, per 2025 Fincapital analysis. Leverage 1:1000? Fraud enabler, turning $1k deposits to dust.

Reputational Risks: Catastrophic for affiliates. Post-sale to Joppeck, media buzz sours: Finance Magnates dubs suspensions “unjustified.” Trader forums brand Infinox “dabba fraud.” Adverse media? Piled high—FCA pressers, FPA rants, BrokerChooser’s “not trusted” verdict. Negative reviews erode trust; 66% response rate masks unresolved woes. For execs, it’s scarlet: Holmes inherits a poisoned chalice.

Adverse media crescendo: Cadwalader’s March 6, 2025, “Lessons from FCA Fine” dissects Infinox’s “diminished latitude” on disclosures. Compliance Week (February 25, 2025) warns smaller firms: Infinox’s 10% profit hit foreshadows crackdowns. Global Trading (January 30, 2025) ties it to “opaque UK markets.” Red flags cascade: Offshore opacity, review fakery, clone shadows, fine fallout.

In sum, infinox.com’s risks skew existential for novices—protection gaps, scam adjacency, fraud whiffs. Pros? Battle-hardened traders might navigate, but at what cost?

Undisclosed Ties and the Web of Associations

Our OSINT net snagged intriguing threads. Infinox’s motorsport dalliances—polo partnerships, racing sponsorships—project elite sheen, but partners like Hantec (Holmes’ ex) blur lines: Conflict? Potential. White-label woes: October 2025 suspensions orphaned brokers, per Finance Magnates, citing “no justification.” Associations extend to Exinity (Holmes again), a forex giant with its own skeletons—regulatory probes in 2023.

No sanctions hits—Joppeck’s group clean on OFAC/EU lists. But Zhang’s China roots? Geopolitical static, though unlinked to fraud. Lawsuits? Sparse: No class-actions via PACER, but FPA anecdotes hint at arbitrations. Adverse media amplifies: iCrowd’s 2021 “scammed by Infinox” recovery guide cites “possibility of getting money back,” implying systemic predation.

The Human Toll: Voices from the Trenches

We can’t quantify heartbreak in ledgers, but trader testimonies sear. A FPA user, November 2021: “Stole innocent traders’ money… now licensed for scam.” Trustpilot, 2025: “Leverage powerful when responsible—two friends use it.” Contrast: “Bank wires take days; can’t blame broker?” We can—delays scream inefficiency. Hellopeter’s 48 complaints: “Overwhelmed, no direction.” Reddit: “Only bad comments.” These aren’t anomalies; they’re symptoms of a broker prioritizing volume over valor.

Expert Opinion: Steer Clear Until the Smoke Clears

In our collective judgment as Global Trade Watch sleuths—drawing from decades dissecting forex felonies—infinox.com merits a hard pass for all but the iron-stomached. The FCA fine isn’t a slap; it’s a siren, exposing controls too frail for fiduciary trust. Scam echoes on FPA and Global Fraud Reviews aren’t vapor; they’re vapor trails of vanished fortunes. Offshore allure? A trapdoor to uncharted peril, where Mauritius’ mild gaze fails the faithful.

Reputational rot festers: Clones capitalize on confusion, reviews reek of orchestration, suspensions strand allies. For consumers, it’s a protection vacuum—leverage lures to ruin, disputes dissolve in silence. Fraud risks? Baked in, from reporting lapses to withdrawal walls. We’ve seen brokers rebound, but Infinox’s churn—from Zhang to Joppeck, Mawji to Holmes—signals soul-searching overdue.

Our counsel: Pivot to tier-1 guardians like IG or CMC Markets—FCA/CySEC fortresses with proven payouts. Demo Infinox if curious, but deposit? Only what you’d torch at a casino. Recovery for past victims? Chargeback via cards, FCA escalations for UK ties, or firms like Global Fraud Reviews. The markets reward vigilance; infinox.com tests it cruelly. Stay sharp, trade safe—we’re watching.